Responsible Gaming

Our Commitment to Safe Gaming

At Medford Outlet Center, we believe that sweepstakes gaming should be entertainment only. It is never a way to earn money, solve financial problems, or generate income. We are committed to promoting responsible gaming practices and providing resources to keep our players safe.

If you choose to participate in our sweepstakes games, please do so within your means and for enjoyment purposes only.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your state, whichever is higher) to participate in our sweepstakes games. We take age verification seriously and comply with all applicable US federal and state laws.

If you are under the legal age for gaming in your jurisdiction, you are not permitted to participate. Parents and guardians should monitor minors' online activity.

Warning Signs of Problem Gambling

Problem gambling can develop quickly. If you recognize any of these warning signs in your own behavior, please seek help immediately:

  • Chasing Losses: Continuing to play to recover money you've lost
  • Hiding Gambling Activity: Concealing the amount of time or money spent gaming from family or friends
  • Increasing Stakes: Needing to wager more money to achieve the same level of excitement
  • Loss of Control: Being unable to stop or reduce gaming despite wanting to
  • Neglecting Responsibilities: Prioritizing gaming over work, school, family, or financial obligations
  • Using Gaming as Escape: Playing to cope with stress, anxiety, depression, or other negative emotions
  • Borrowing to Gamble: Borrowing money or going into debt to fund gaming activities
  • Failed Attempts to Stop: Repeatedly trying and failing to reduce or quit gaming
  • Mood Swings: Becoming irritable or anxious when unable to play
  • Relationship Problems: Gaming causing conflict with family, friends, or partners

If you experience any of these signs, it is important to reach out for professional support.

Self-Help Tools & Responsible Gaming Features

Many platforms offer tools to help you maintain control over your gaming. Consider using these features:

  • Deposit Limits: Set a maximum amount of money you can deposit within a specific time period (daily, weekly, or monthly)
  • Loss Limits: Set a maximum amount you are willing to lose before stopping play
  • Reality Checks: Enable reminders that alert you to how long you've been playing and how much you've wagered
  • Self-Exclusion: Voluntarily exclude yourself from gaming for a set period or permanently
  • Account Cooling Off: Take a temporary break from your account to reassess your gaming habits

Always play within your budget and only use disposable income that you can afford to lose.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. Contact one of these trusted organizations:

United States

  • National Council on Problem Gambling (NCPG)
    Website: www.ncpgambling.org
    National Problem Gambling Helpline: 1-800-522-4700 (24/7, confidential, free)
  • Gamblers Anonymous
    Website: www.gamblersanonymous.org
    Peer support meetings across the US
  • SAMHSA National Helpline
    Phone: 1-800-662-4357 (24/7, free, confidential)
    Information and referral for substance abuse and mental health services

International Resources

Take Action Today

If you think you may have a problem with gambling, please seek help immediately. There is no shame in reaching out. Professional counselors are available to provide confidential support at no cost.

Call the National Problem Gambling Helpline at 1-800-522-4700 or visit www.ncpgambling.org to find resources in your area.

Your wellbeing is important. Gaming should be fun, not harmful.